Partnerships – Chapter Page
Managing the
Partnerships Pipeline in BNTouch
Each of your partners will have a unique
record in the Partnerships tab of your BNTouch CRM. Partners can be anyone who
works with you in your transactions for mortgage clients, including listing
agents, buying agents, escrow officers, CPAs, insurance agents, and more.

Adding Records
Partner records can be added to your
BNTouch CRM in many ways. In addition to importing records from previous CRMs
via ‘.csv files,’ you can also add records at any time by clicking the plus
sign to the right of the Partnerships tab.
When adding new records, you can include
as little or as much information as you like. You can add the new record to any
relevant groups using the drop-down menu at the top of the page, and new groups
can be created using the “Manage Groups” button. When finished entering partner
information, click the “Add Record” button to create the new record.

Partnership
Record List Options
No matter which view is used, several
options will be available for each list of records in the Partnerships tab. The
list of records can be reordered by clicking on any of the column headers. Any
new records that haven’t been opened yet will appear in bold. Individual
records can be opened and edited by clicking the Partner Name.
Actions can be taken on multiple records
at once by using the checkboxes to the left and the buttons above the record
list. These include printing records, sending emails, starting
or stopping marketing campaigns, assigning records to other users, and moving,
merging, or deleting records.

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