Options – Setup Chapter Page
Configuring
Options and Preferences in Your CRM
The BNTouch CRM is packed with features,
tools, and databases to make your job easier. Many of these elements are
customizable to your business needs, and you can fine-tune the settings for
your CRM in the Options Tab at the top of your screen. If you can’t see the
Options Tab, look for a tab that says “More”; when you click this tab, you’ll
see any tabs that are hidden due to your monitor size.
In the Options Tab, all
of the tools and features that have configurable settings will be listed
with links and icons. You can click on any of these to open the preferences for
that individual element of the CRM. If you don’t see the feature you are
looking to customize, use the section links on the left to filter the Options
list.

By default, the individual option
sections will be divided into two categories: “Options” and “Tools”. The preferences
in the first category, “Options”, primarily feature the ability to setup and
configure various elements of the BNTouch CRM according to the needs of your
business.
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